WearOS App Crash on Samsung Galaxy and Google Pixel Watches

Incident Report for Cardiogram

Resolved

This incident has been resolved.
Posted Nov 12, 2024 - 09:57 PST

Monitoring

An update has been released to address this issue. Please download the latest update from Google or reinstall the watch app. If you continue to experience problems, feel free to reach out to us. Thank you for your patience while our team worked on this matter.
Posted Oct 25, 2024 - 10:31 PDT

Investigating

Our team is currently investigating an issue affecting a small number of users on Samsung Galaxy Watch and Google Pixel Watch devices using the Cardiogram WearOS app. The app is crashing and impacting measurements. Our engineering team is actively working to resolve this issue and will provide a fix soon. We apologize for the inconvenience and appreciate your patience while we work on this.

Please check back for updates.
Posted Sep 24, 2024 - 10:11 PDT
This incident affected: Cardiogram App.